Welcome to Annaluciadesign.com. By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site or placing any order.

1. General Information

Annaluciadesign is a brand dedicated to offering premium yarns, handmade creations, knitting tools, and related accessories. These Terms & Conditions apply to all visitors, customers, and users of our website.By using this website, you acknowledge that you are at least 18 years old or have obtained consent from a parent or guardian.

2. Products and Availability

All products displayed on our website are subject to availability. While we strive to keep all listings up to date, we cannot guarantee that every product will be in stock at all times.We reserve the right to modify, discontinue, or update any product or pricing without prior notice.

3. Orders and Payments

Payments can be made using major credit/debit cards, PayPal, and approved European methods such as iDEAL and Bancontact.Once your order is confirmed, you will receive an email confirmation. Prices listed on our site include VAT where applicable, but exclude shipping costs, which will be calculated at checkout.

4. Shipping

We offer national and international shipping. Shipping times and rates vary depending on destination and carrier. Annaluciadesign is not responsible for delays caused by postal services or customs.

5. Returns and Exchanges

You may return unused products in their original packaging within 14 days of receipt.Custom-made, discounted, or digital items (such as PDF patterns) are non-refundable.Please contact us before returning any item to receive approval and shipping instructions.

6. Intellectual Property

All content on this website—including images, logos, product descriptions, and text—is the intellectual property of Annaluciadesign or its partners.You may not reproduce, distribute, or use any content without prior written consent.

7. Liability

Annaluciadesign is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.Our handmade items are crafted with care, but variations in color or texture may occur due to the natural characteristics of fibers.

8. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time. Any changes will take effect immediately upon posting on this page.

Legal Disclaimer

The explanations and information provided on this page are for general informational purposes only.They do not constitute legal advice and should not be relied upon as such.Each business may have specific legal requirements, and we recommend consulting a qualified attorney to assist in preparing Terms & Conditions tailored to your individual circumstances.

Annaluciadesign assumes no responsibility for actions taken or not taken based on this content.